Privacy Policy .

This privacy statement was last updated on 6 May 2025 and applies to citizens and legal permanent residents of South Africa.

At Zimplify, we value your privacy. In this privacy statement, we explain what we do with the data we collect via https://www.zimplify.co.za. We recommend that you read this statement carefully. In our processing, we comply with the requirements of South African privacy legislation (such as POPIA). This means, among other things, that:

  • We clearly state the purposes for which we process personal data;

  • We aim to collect only the personal data necessary for those legitimate purposes;

  • We request your explicit consent when it is required to process your data;

  • We implement appropriate security measures to protect your personal data, and expect the same from any third parties who process data on our behalf;

  • We respect your rights regarding your personal data, including the right to access, correct, or delete it.

If you have any questions or would like to know more about the data we collect, please contact us.

1. What if you don't provide us with your personal information?

If you do not provide the necessary personal information, we may not be able to deliver the services, products, or assistance that you request.

2. Sharing with other parties

We only share your personal data with third parties when necessary for providing our services or when legally obligated. This includes sharing with:

  • Website hosting providers and email services (e.g. for sending invoices or client updates)

  • Payment service providers (if applicable)

  • Domain registrars (when assisting with domain purchases or renewals)

  • Analytics and performance tools (e.g. Google Analytics, to improve our site)

  • Our professional advisors (such as legal or accounting support, where relevant)

All third-party operators we work with are bound by confidentiality and data protection agreements to ensure your information is handled responsibly and securely.

3. Cookies

Our website uses cookies. For more details, please refer to our Cookie Policy.

4. Disclosure practices

We may disclose personal information if required to do so by law, court order, or a law enforcement agency, or where necessary to protect public safety.

In the event of a merger, acquisition, or sale of our business, your data may be shared with potential buyers or new owners under confidentiality conditions.

5. Security

We are committed to keeping your personal data secure. We use appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. Access is restricted to only those who need it to carry out their responsibilities.

6. Third-party websites

Our website may contain links to external websites. This privacy policy does not apply to those sites. We recommend reviewing their privacy statements before submitting any personal data to them.

7. Amendments to this privacy statement

We may update this policy from time to time. Please review it periodically to stay informed. Where possible, we will notify you of any material changes.

8. Accessing and modifying your data

You have the following rights regarding your personal data:

  • Right to know: Why we collect your data, how it’s used, and for how long.

  • Right of access: To request access to the data we have about you.

  • Right to rectification: To correct or supplement incorrect or outdated information.

  • Right to withdraw consent: At any time, if processing is based on consent.

  • Right to object: To object to data processing for direct marketing or legitimate interests.

To exercise your rights, please contact us using the details below. Be sure to include proof of identity so we can verify your request.

9. Submitting a complaint

If you’re not satisfied with how we handle your data or have any complaint, you have the right to lodge a complaint with the Information Regulator South Africa:

Information Regulator (South Africa)
P.O Box 31533,
Braamfontein,
Johannesburg, 2017
Email: complaints.IR@justice.gov.za

10. Children

Our services are not directed at children under the age of consent. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us to have it removed.

11. Contact details

Zimplify
George, Western Cape
South Africa
Website: https://www.zimplify.co.za
Email: admin@zimplify.co.za